Melrose Jewelers

I am dealing with same issue they got me for 12k please contact me I don't know what to do :( laurenlambertsda@***.com

I purchased a diamond rolex presidential womens about 2 yrs ago, have their paperwork from them , but have not had it checked out. I will do asap, if it comes out bad, would definitely want to be added to the lawsuit. Sincerely, Evelyn

Please let me know. I bought one Rolex and when I took it to my jeweler the components were over 18 years old. I have all the paperwork to prove it.

I tried to locate them and they disappear.

I will be more than happy to be part of the class actions against those bandits.

I hope its not too late??

I just won one lawsuit against them. You can go to the Los Angeles Superior Court website.

If you were a lawyer you would know the difference between single and class action law suit. And if you were a lawyer you could afford a real Rolex and would know how to tell the difference.

I wonder exactly how your appraiser did the appraisal?

The ONLY way to tell a fake is to take the back off, and unless a JEWELER knows what he is doing he will cause all the springs and guts to pop out.

I laughed at that.

same thing happened to me

in 2008 I bought Rolex President and recently I notice my bracelet looked tarnished. Come to find out the bracelet is not 18k but silver

There is no 16.5k gold. Whoever tested it for you is an ***. And gold as you wear it in any karat less than 24 is made up of alloy, which is a combination of gold, and nickel along with a lot of other metals.

To Melrose Jewelers, Melrose Diamonds, and Melrose.com Customers:

It should be brought to your attention that Melrose Jewelers (aka Melrose Diamonds and Melrose.com) is grossly misrepresenting the gold content of their Two Tone and President bands. Melrose Jewelers is also grossly misrepresenting the true authenticity of their watches.

Melrose Jewelers’ Two Tone Datejust bands which are advertised as 18k yellow gold have been found to only be 9k yellow gold. In many cases, they have been found to be 9k yellow gold PLATED.

President bands which are advertised as solid 18k yellow gold have also been found to range between 8k-14k gold.

White gold bands are typically 8k and may in fact be plated. Yellow Gold President bands test between 10k and 14k depending on the style.

In short, none of the bands advertised by Melrose as 18k gold are actually 18k gold.

Melrose will use the excuse that the standard gold acid test is not reliable. In reality, the standard gold acid test is the same test used by professional jewelers around the world and is one of the most reliable methods of testing gold available.

They will also claim the gold content is not thick enough to accurately test. 18k yellow gold, will always test as 18k yellow gold, regardless of the thickness. The thickness of the gold has nothing to do with the density of the metal.

In short, do not be fooled by their lies. Speak to a jeweler for their professional opinion on this matter.

If you own a Melrose Jewelers President, Datejust President, or two tone Datejust watch, I suggest you have the gold content tested by an independent jeweler. Any jeweler or gold buying location can help determine the correct karat count of the gold in your band. Do not be fooled by stampings which indicate 18k gold; these stampings can be done after the band has been manufactured. Jewelers and Gold buyers will usually conduct this test for free if you express an interest in selling your watch or scraps.

You may wonder how this affects you?

It is a simple fact that 9k, 10k, and 14k yellow gold will tarnish much faster than 18k yellow gold. The acids and oils from your skin will severely tarnish cheap gold bands and wear off plating. This is why jewelry and watches are typically made with 18k yellow gold.

Also, the future resale value of your watch is highly affected by inaccurate information and cheap aftermarket products, like those used by Melrose. You can expect your timepiece to sell for less than half the original purchase price if you attempt to sell it to a serious jeweler or watchmaker. It will also not retain nor increase in value, like a Rolex should.

If you find that you have been defrauded by Melrose, I suggest contacting them immediately and demanding a refund. You may also contact your credit card company or payment processor (i.e. Paypal) directly and demand your money back on the grounds of the item being grossly misrepresented. This can typically be done up to a year after the date of original purchase and can be done easily by filing a dispute via the phone or even online.

For customers who are unable to obtain a refund through a payment processor, it is wise to contact the BBB and file a claim. There are also various websites where one can post their grievances with Melrose. For Ebay customers, it is best to contact Ebay and note this on their feedback.

While it may be easy to disregard these claims, it is worth it to take the time to test your band. I have nothing to gain by making these claims and do not wish to redirect you to another website nor solicit any kind of money. As a former Melrose employee, I am simply doing what I feel is right.

It is also worth noting that Melrose uses so many aftermarket parts in the restoration of their watches that these watches can NEVER again be considered true Rolex watches. Also, many aftermarket parts can be found in the movement, despite their claims, and basically everything besides the casing and most of the movement is indeed aftermarket. While the watch may look nice, it is an overpriced half Rolex which has ZERO of the value of a true Rolex watch.

Good Luck!

Former Melrose Jewelers Employee

To former Melrose employee. Sounds like you are bitter because you no longer work for Melrose Jewelers.

Are you their former cleaning lady or cleanng guy who got caught stealing and got fired?... :grin

To Melrose Jewelers, Melrose Diamonds, and Melrose.com Customers:

It should be brought to your attention that Melrose Jewelers (aka Melrose Diamonds and Melrose.com) is grossly misrepresenting the gold content of their Two Tone and President bands. Melrose Jewelers is also grossly misrepresenting the true authenticity of their watches.

Melrose Jewelers’ Two Tone Datejust bands which are advertised as 18k yellow gold have been found to only be 9k yellow gold. In many cases, they have been found to be 9k yellow gold PLATED.

President bands which are advertised as solid 18k yellow gold have also been found to range between 8k-14k gold.

White gold bands are typically 8k and may in fact be plated. Yellow Gold President bands test between 10k and 14k depending on the style.

In short, none of the bands advertised by Melrose as 18k gold are actually 18k gold.

Melrose will use the excuse that the standard gold acid test is not reliable. In reality, the standard gold acid test is the same test used by professional jewelers around the world and is one of the most reliable methods of testing gold available.

They will also claim the gold content is not thick enough to accurately test. 18k yellow gold, will always test as 18k yellow gold, regardless of the thickness. The thickness of the gold has nothing to do with the density of the metal.

In short, do not be fooled by their lies. Speak to a jeweler for their professional opinion on this matter.

If you own a Melrose Jewelers President, Datejust President, or two tone Datejust watch, I suggest you have the gold content tested by an independent jeweler. Any jeweler or gold buying location can help determine the correct karat count of the gold in your band. Do not be fooled by stampings which indicate 18k gold; these stampings can be done after the band has been manufactured. Jewelers and Gold buyers will usually conduct this test for free if you express an interest in selling your watch or scraps.

You may wonder how this affects you?

It is a simple fact that 9k, 10k, and 14k yellow gold will tarnish much faster than 18k yellow gold. The acids and oils from your skin will severely tarnish cheap gold bands and wear off plating. This is why jewelry and watches are typically made with 18k yellow gold.

Also, the future resale value of your watch is highly affected by inaccurate information and cheap aftermarket products, like those used by Melrose. You can expect your timepiece to sell for less than half the original purchase price if you attempt to sell it to a serious jeweler or watchmaker. It will also not retain nor increase in value, like a Rolex should.

If you find that you have been defrauded by Melrose, I suggest contacting them immediately and demanding a refund. You may also contact your credit card company or payment processor (i.e. Paypal) directly and demand your money back on the grounds of the item being grossly misrepresented. This can typically be done up to a year after the date of original purchase and can be done easily by filing a dispute via the phone or even online.

For customers who are unable to obtain a refund through a payment processor, it is wise to contact the BBB and file a claim. There are also various websites where one can post their grievances with Melrose. For Ebay customers, it is best to contact Ebay and note this on their feedback.

While it may be easy to disregard these claims, it is worth it to take the time to test your band. I have nothing to gain by making these claims and do not wish to redirect you to another website nor solicit any kind of money. As a former Melrose employee, I am simply doing what I feel is right.

It is also worth noting that Melrose uses so many aftermarket parts in the restoration of their watches that these watches can NEVER again be considered true Rolex watches. Also, many aftermarket parts can be found in the movement, despite their claims, and basically everything besides the casing and most of the movement is indeed aftermarket. While the watch may look nice, it is an overpriced half Rolex which has ZERO of the value of a true Rolex watch.

Good Luck!

Former Melrose Jewelers Employee

To Melrose Jewelers, Melrose Diamonds, and Melrose.com Customers:

It should be brought to your attention that Melrose Jewelers (aka Melrose Diamonds and Melrose.com) is grossly misrepresenting the gold content of their Two Tone and President bands. Melrose Jewelers is also grossly misrepresenting the true authenticity of their watches.

Melrose Jewelers’ Two Tone Datejust bands which are advertised as 18k yellow gold have been found to only be 9k yellow gold. In many cases, they have been found to be 9k yellow gold PLATED.

President bands which are advertised as solid 18k yellow gold have also been found to range between 8k-14k gold.

White gold bands are typically 8k and may in fact be plated. Yellow Gold President bands test between 10k and 14k depending on the style.

In short, none of the bands advertised by Melrose as 18k gold are actually 18k gold.

Melrose will use the excuse that the standard gold acid test is not reliable. In reality, the standard gold acid test is the same test used by professional jewelers around the world and is one of the most reliable methods of testing gold available.

They will also claim the gold content is not thick enough to accurately test. 18k yellow gold, will always test as 18k yellow gold, regardless of the thickness. The thickness of the gold has nothing to do with the density of the metal.

In short, do not be fooled by their lies. Speak to a jeweler for their professional opinion on this matter.

If you own a Melrose Jewelers President, Datejust President, or two tone Datejust watch, I suggest you have the gold content tested by an independent jeweler. Any jeweler or gold buying location can help determine the correct karat count of the gold in your band. Do not be fooled by stampings which indicate 18k gold; these stampings can be done after the band has been manufactured. Jewelers and Gold buyers will usually conduct this test for free if you express an interest in selling your watch or scraps.

You may wonder how this affects you?

It is a simple fact that 9k, 10k, and 14k yellow gold will tarnish much faster than 18k yellow gold. The acids and oils from your skin will severely tarnish cheap gold bands and wear off plating. This is why jewelry and watches are typically made with 18k yellow gold.

Also, the future resale value of your watch is highly affected by inaccurate information and cheap aftermarket products, like those used by Melrose. You can expect your timepiece to sell for less than half the original purchase price if you attempt to sell it to a serious jeweler or watchmaker. It will also not retain nor increase in value, like a Rolex should.

If you find that you have been defrauded by Melrose, I suggest contacting them immediately and demanding a refund. You may also contact your credit card company or payment processor (i.e. Paypal) directly and demand your money back on the grounds of the item being grossly misrepresented. This can typically be done up to a year after the date of original purchase and can be done easily by filing a dispute via the phone or even online.

For customers who are unable to obtain a refund through a payment processor, it is wise to contact the BBB and file a claim. There are also various websites where one can post their grievances with Melrose. For Ebay customers, it is best to contact Ebay and note this on their feedback.

While it may be easy to disregard these claims, it is worth it to take the time to test your band. I have nothing to gain by making these claims and do not wish to redirect you to another website nor solicit any kind of money. As a former Melrose employee, I am simply doing what I feel is right.

It is also worth noting that Melrose uses so many aftermarket parts in the restoration of their watches that these watches can NEVER again be considered true Rolex watches. Also, many aftermarket parts can be found in the movement, despite their claims, and basically everything besides the casing and most of the movement is indeed aftermarket. While the watch may look nice, it is an overpriced half Rolex which has ZERO of the value of a true Rolex watch.

Good Luck!

Former Melrose Jewelers Employee