Submit review ›

Had my suspicions but wasn't bothered until it stopped working took it into a Rolex shop and my suspicions were confirmed...fake...but looks nice on the wrist...just don't ask me the time Read more

Was this review helpful? 0 0

Has anyone been able to file a claim against Melrose jewelers ?? Add comment

Sometime in April of 2013 I placed on lay away a ladies sliver dial gold Rolex watch $403. I was instructed by a gentlemen with the first name Jon (his last name could have been Melrose) to wire transfer into their account $1,000, which I did. Since then I have sent them e-mail and tried calling the number posted on their website without success. I was told by the company that the only way I could pay was by wire transfer directly into their account even though I wanted to pay by credit card. I have tried repeatedly to get in touch with... Read more

Was this review helpful? 0 0

Melrose supplied me with a Rolex Submariner which they stated and guaranteed was completely original in every respect. When I came to part exchange it less than a year later for a new Submariner last month, I was told that the dial was after market and to replace it with an original dial would cost around $1,500. The amount of part exchange originally offered was reduced accordingly. When I tried to contact Sunny from Melrose, not surprisingly, he did not answer. I have also this morning tried to access their website but with no success. I... Read more

Was this review helpful? 0 2

I spent 10k on a rolex from them a year later took it to be cleaned to find out not only was the rolex components over 20 years old but my 18k gold braclet was nickel not an ounce of gold. When I called them they said they buy them from people and it must have slipped through their testing. They wanted me to send mine back but why would I trust them. They put me through the ringer of getting it tested and sending them results gues they thought I would give up. I was going to report them and they agreed to send me a new braclet. I had it tested... Read more

Was this review helpful? 3 8

Same thing happened to me--they sold me a fake watch, which I got appraised. The appraisers verified that it was fake. I told Melrose to verify that it was all real. They never said it was. This is all bs from crooks. Now they're getting sued by Rolex for this, but only for trademark infringement. This doesn't help consumers. Email me at suemelrosejewelers@gmail.com with your name if they defrauded you too. I'm a lawyer in California where they're located, and I want to file a class action lawsuit against them for their... Read more

Was this review helpful? 6 0

I purchased a Rolex Datejust watch for my wife fron Melrose Jewellers online. Watch never kept time but that never bothered her as it was only worn on special occasions and she was in love with the appearance.The diamond bezel fell off along with the glass.Brought it to a Rolex dealer who said it was totally worthless,diamond bezel was stuck on and was never meant for this model,strap was fake,but the real horror was when he opened it;it contained parts from a number of obsolete and discontinued models,some dating back to 1962! Melrose had... Read more

Was this review helpful? 2 0

Can anyone tell me the correct mail address for Melrose Jewelers. I can't seem to find the correct mail addres for them. I Google them and those are the addresses that come up on Google, however when I send the letters there they come back as undileverable. Have tried 666 Lexington Ave in LA and that did not work Then I tried 910 N. Martel Ave in LA and that is not working . I have sent two letters so far and both came back as un diliverable. If you know the new and correct address to Melrose please email me at bmielnicki@aol.com Thank you Read more

Was this review helpful? 2 0

The company are crooks. They sell 10kt counterfeit bands. I paid 13,000 for a Presidential Ladies Rolex only to take it to my jeweler and have him tell me it was not 18kt like promised, also he could clearly tell it was not a authentic Rolex band. Very disappointing. I had read bad reviews before purchasing but the manager simply told me that you can not please everybody. The price was too good to be true for a reason. When I opened the box upon receiving it in the mail it was so cheap it fell apart which was a immediate red flag for luxury... Read more

Was this review helpful? 12 1

I was considering a purchase of a Rolex from Melrose Jewelers. I had a question about the "Italian bracelet" so I received a call from their representative. This person told me that a Rolex band would only last five or six years so they replaced them with a new bracelet made in Italy. This person said that the Italian bracelets were the best you could buy. My wife has a Rolex and has had it for twenty years with no problems with the bracelet. I have several friends who have them with no problems. So, this comment was enough to make me... Read more

Was this review helpful? 3 0
Did not find what you were looking for?
 
×
You are reading about Melrose Jewelers.
Filing a new complaint about
×